South African Airways voted for 8th consecutive year as Best Airline in Africa
Johannesburg, 24 May 2010: South African Airways (SAA) has, for the 8th consecutive year, been voted the Best Airline in Africa. The South African national carrier has also been named winner of the category Staff Service Excellence Africa in the Skytrax World Airline Awards™.
The awards were presented on the 20th of May 2010 at the 11th Aircraft Interiors Expo in Hamburg, Germany. Some 40 different airlines from around the world gathered to receive their accolades, which were handed out by Mr. Edward Plaisted, Chairman of Skytrax.
Mr. Michael Bentele, SAA Head of Europe received the two awards on behalf of the South African national carrier. “SAA is very proud to be the winner of the two prestigious awards. We want to express our appreciation to our customers who have consistently voted SAA the best in Africa,” said Bentele.
Award winners are selected by the airline industry's most important audience – its customers.
“Winning in this year’s World Airline Awards™, which have gained worldwide esteem and respect, will always have a special place at SAA. The two prestigious awards were announced 21 days before the 2010 FIFA World Cup™. They come at a time when SAA has confirmed its readiness for the greatest sporting event on the planet and the largest ever to be held on the African continent. Thousands of SAA customers can look forward to travelling onboard Africa’s most awarded airline,” said Mr. Fani Zulu, SAA Head of Group Corporate Affairs.
South African Airways (SAA) celebrated its 75th Anniversary in 2009 and is one of the oldest airlines in the world. SAA is the largest African airline and has received numerous “Best African Airline” awards from different leading magazines and international organisations.
About the World Airline (Skytrax) Awards
The World Airline Awards™ are based on results from 17.94 million questionnaires completed by 100 different nationalities of airline passengers between July 2009 and April 2010, involving more than 200 airlines worldwide. The survey measures over 35 different aspects of passenger satisfaction for each airline's product and service standards - evaluating the 'typical' travel experience across both Airport and Onboard environments. Operating since 1999, the survey is held in highest esteem for its clarity of process and rigorously applied rules of complete independence.
The awards are recognized around the world, renowned for being the only truly global, independent passenger survey of airline standards. The survey does not receive any outside or third-party sponsorship. The World Airline Awards™ celebrate their 11th anniversary in 2010, with representatives from airlines across the globe attending the Awards ceremony in Hamburg on 20th May 2010. |